Safety Tips
Stay Safe on Obondhu
At Obondhu, we are 100% committed to making sure that your
experience on our platform is as safe as possible. Here's some advice on how to
stay safe while trading on Obondhu.
General safety tips
Use common sense
Avoid anything that appears too good to be true, such as
unrealistically low prices and promises of quick money.
Exchange item and payment at the same time
Buyers: don't make any payments before receiving an item.
Sellers: don't send an item before receiving payment.
Never give out financial information
This includes bank account details, bkash, Rocket and any other
information that could be misused.
Scams and frauds to watch out
for
Fake payment services
Obondhu does not offer any payment scheme in purchases. Please,
report users claiming to offer such services.
Fake fee requests
Avoid anyone who asks for extra fees to buy or sell an item or
service. Obondhu never requests payments for its basic services and does not
allow items that are not located in Bangladesh, so import and brokerage fees
should never be required.
Fake information requests
Obondhu never sends emails requesting your personal details. If
you receive an email asking you to provide your personal details to us, do not
open any links. Please report the email and delete it.
Requests to use money transfer services
Services such as Western Union or MoneyGram are not meant for
transactions between strangers and many scams are run through them. Avoid such
requests.
Safety measures provided by Obondhu
Option to hide phone number on your ad
You can choose to hide your phone number and still be contacted by
interested buyers via chat.
Continuous improvements
We make constant improvements to our technology to detect and
prevent suspicious or inappropriate activity.
Block repeat offenders
We track reports of suspicious or illegal activity to prevent
offenders from using the site again.
Reporting a safety issue
Victim of a scam?
If you feel that you have been the victim of a scam, please report
your situation to us immediately. If you have been cheated, we also recommend
that you contact your local police department.
Information sharing
Obondhu is committed to the privacy of our users and does not
share user information publicly. However, we take safety seriously and will
cooperate with law enforcement if receive requests regarding fraudulent or
other criminal activity.
Need Help?
Every day from 10:00 AM to 6:00 PM
Contact Us
+880183146346
support@obondhu.com