Safety Tips
Stay Safe on Obondhu
At
Obondhu, we are 100% committed to making sure that your experience on our
platform is as safe as possible. Here's some advice on how to stay safe while
trading on Obondhu.
General safety tips
Use common sense
Avoid
anything that appears too good to be true, such as unrealistically low prices
and promises of quick money.
Exchange item and payment at the same time
Buyers:
don't make any payments before receiving an item.
Sellers:
don't send an item before receiving payment.
Never give out financial information
This includes bank account details,
bkash, Rocket and any other information that could be misused.
Scams and frauds to
watch out for
Fake payment services
Obondhu does
not offer any payment scheme in purchases. Please, report users claiming to
offer such services.
Fake fee requests
Avoid
anyone who asks for extra fees to buy or sell an item or service. Obondhu never
requests payments for its basic services and does not allow items that are not
located in Bangladesh, so import and brokerage fees should never be required.
Fake information requests
Obondhu
never sends emails requesting your personal details. If you receive an email
asking you to provide your personal details to us, do not open any links.
Please report the email and delete it.
Requests to use money transfer services
Services such as Western Union or MoneyGram are not meant for transactions between strangers and many scams are run through them. Avoid such requests.
Safety measures provided by Obondhu
Option to hide phone number on your ad
You can
choose to hide your phone number and still be contacted by interested buyers
via chat.
Continuous improvements
We make
constant improvements to our technology to detect and prevent suspicious or
inappropriate activity.
Block repeat offenders
We track reports of suspicious or illegal activity to prevent offenders
from using the site again.
Reporting a safety issue
Victim of a scam?
If you feel that you have been the victim of a scam, please report
your situation to us immediately. If you have been cheated, we also recommend
that you contact your local police department.
Information sharing
Obondhu is committed to the privacy of our users and does not
share user information publicly. However, we take safety seriously and will
cooperate with law enforcement if receive requests regarding fraudulent or
other criminal activity.
Need Help?
Every day
from 10:00 AM to 6:00 PM
Contact Us
+880183146346
support@obondhu.com